Contact Information

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand and navigate, we know there are times when extra details and assistance is necessary.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Telephone
• Fax
• Snail Mail

Email:

For product information or assistance:
CustomerSales@Genave.com

For service inquiries or assistance:
CustomerService@Genave.com

For customer support or assistance:
CustomerSupport@Genave.com

We will respond to you within 24 hours, during regular business hours. Please provide a brief description in the subject line of your email so it can be quickly routed to the correct person who can assist you. All email correspondence is confidential. Genave customers may also use our toll free telephone support center to contact a service representative during regular business hours:

Telephone:

Live Customer Care Center

Monday to Friday   8:00am to 4:30pm (CST)

FAX:

Snail Mail:

Post your inquiries and correspondence to: